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Keeping good relations to the public is essential for every company. This includes not only customers, shareholders, or employees, but also journalists and, since some years, bloggers. New blogs are created every day. Not only by journalists, but usually by amateurs (Blogger Relations- 10 Wahrheiten). So, if a person might be dissatisfied with a product, or with the relations to a company, s/he makes a posting online, which might damage the reputation of a company (Jory des Jardins of BlogHer). Therefore, it is important to keep good relations with these bloggers, and address their needs.
But how can a company do this? There are several advices given by professionals to keep good relations. Brian Solis recommends taking time to find out and address bloggers needs. The Social Media Training advices to build up relationships over time through ongoing monitoring and comments in blogs that are in the clients' interest, or meeting bloggers face to face at BarCamps, YULblog. Furthermore, it is highlighted to treat bloggers as individuals and get to know them.
I personally agree that genuine relations to bloggers are essential in today’s media world. We all know some examples in which a company was facing a crisis “just” because a blogger posted some negative news online. However, it should be kept in mind to treat bloggers not as a threat, but as individuals that might help to increase the company’s reputation online.